AI-Powered Feedback Routing

Route Customer Feedback
to the Right Team — Instantly

Stop manually triaging support tickets. Our AI reads every piece of feedback, categorizes it by topic and urgency, and pings the right person on Slack or email — automatically.

Start Routing Smarter — $24/mo

No credit card required for 7-day trial. Cancel anytime.

📥

Collect

Feedback arrives via form, email, or API integration.

🤖

Analyze

AI classifies topic, urgency, and sentiment in seconds.

📣

Route

The right teammate gets notified on Slack or email instantly.

Simple Pricing

Pro Plan

$24

per month

  • ✓ Unlimited feedback submissions
  • ✓ AI categorization & urgency scoring
  • ✓ Slack + email notifications
  • ✓ Custom routing rules
  • ✓ Team member management
  • ✓ Analytics dashboard
Get Started

Frequently Asked Questions

How does the AI categorize feedback?

OpenAI analyzes each submission for topic, sentiment, and urgency, then maps it to your configured team routing rules.

Which notification channels are supported?

Email and Slack out of the box. Each team member can set their preferred channel in their profile settings.

Can I customize routing rules?

Yes. Define keywords, categories, and urgency thresholds to control exactly who receives which feedback.